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Hitech
News – 4th Edition – October 2006
Once
again we would like to thank you for the
positive
feedback
regarding
the previous newsletter. We are happy that the objectives are being met in
that the newsletter is not only a reminder that our channel of
communication with you is always opened but is also an good source of
information to briefly keep you up to date with some of the most
relevant technologies and current issues. I look forward to hearing your
feedback, opinions and questions – John Papoutsis (Technical Services
Director).
Civica
National Use Group Conference – Here we go!
Hitech
Support is a Bronze Sponsor for the Civica National User Group Conference
at Kingscliff, NSW 15 - 17 October 2006. As a lucky
door prize, we are providing a gift voucher for our Vulnerability Scanning
Service for up to
3
external IP addresses. We will provide the lucky winner with a detailed
report on our findings along with a 1 hour consultation over the phone to
explain the report.
Ask
us for more details.
New
Real-Time Monitoring Services - Program Launch!
This
month we have released our new Real-Time Monitoring Service and we are
offering this service to all of our clients. The benefits include
real-time systems health monitoring for servers, network devices, routers,
firewalls, Internet and WAN links. This will allow us to potentially
identify problems at the earliest possible stage and proactively address
issues before they cause network downtime. For Servers, everything from
hard disk space, memory
utilisation
and event logs can be monitored, allowing corrective action to be
scheduled at the earliest possible stage. This service complements any
existing maintenance services currently provided.
Click here for more details
(PDF).
Or
Ask us for more
details.
New
Products Solutions and Technologies
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Patch
Management Solution
With
network vulnerabilities increasing, system administrators must
provide security throughout the enterprise by implementing network
security software solutions. Hackers often break into a network or
workstation through Spyware, which is accessible when administrators
don't implement patch management tools for computer and network
security.
Shavlik,
our recommended product allows you to: precicisely manage Spyware
activity and patching on a large network from one easy-to-use
intuitive console; Scan the network for Spyware and missing patches
without requiring agents on each system; Provide rich-targeting and
system grouping by Active Directory organizational unit, domain
name, IP addresses, IP ranges, and hostnames…
Ask us for more
details |
On
the news
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Our
“forward-thinking” sales manager goes back to
school
John
Wendell,
our sales manager has earned his 5 minutes of fame late last month.
John was mentioned in the Sydney Morning Herald and The Age along
with his photo (signed copies can be made available upon request!),
in an article promoting life-long education. John is spending around
10 hours a week on an online postgraduate program that will see him
one day add the initials CCP (certified computer professional) to
the end of his name, thanks to a continued push by the Australian
Computer Society to have its members embrace life-long learning and
lift professionalism in information technology. The course focus is
on IT Management and John is particularly impressed with the quality
of the program. The first module covers business, legal and ethical
issues, including IT Governance. This is an area in which Hitech
Support has been doing some work in and we see the need to help our
clients comply with the relevant industry standards and hence take a
more structured approach to managing their
networks.
See John at a full
article reprint here.
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Handy
Tips
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Cost effective VoIP
technologies to reduce telephony costs
Voice
Over IP “VoIP” no longer needs to be a feared technology.
There has been a lot of bad press over the last few years that VoIP
has not delivered on its promises. There have been a number of
companies out there that have not taken the time to prepare and plan
for the implementations which has lead to some disasters. The
quality of network infrastructure including WAN and VPN links need
to be taken into close consideration and are often the cause of most
of the problems found.
Hitech
has been involved with the implementation, troubleshooting and
ongoing monitoring and maintenance of VoIP systems and we have
gained a lot of experience in this area over the last few
years.
VoIP
offers significant cost advantages and productivity enhancements. It
can reduce telephone costs by digitizing voice (and in some cases
video) calls and routing them the same way email travels over the
Internet using your existing broadband connection. Because you pay
for and maintain a single IP network, your communication costs are
reduced, as is the cost of managing and supporting your
communications networks. Productivity is also enhanced through
numerous additional features that streamline how we work and make it
easier than ever to collaborate with co-workers at other
locations.
Ask us for more
details |
Next
Release
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- Hitech
Support is a Silver Sponsor for the Local Government IT Conference
held at Coffs Harbour 14-17 November 2006.
- Storage Tape Back
UP
- Hitech
Support signs up
Telstra
- IT
Governance
Please
do not hesitate to contact me or John Wendell on (02) 9686 7220 if
we can help you meet any IT
requirement. |
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