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Hitech
News – Third Edition – September 2006
Once
again we would like to thank you for the
positive
feedback
regarding
the previous newsletter. We are happy that the objectives are being met,
not only as a reminder that our channel of communication with you is
always opened, but also as an educative tool to keeping you up to date
with the most relevant technologies and issues. I look forward to hearing
your opinions and questions – John Papoutsis
(Technical Services Director).
Vulnerability
Scanning Offer
Hitech
Support is offering a special on our Vulnerability Scanning Service this
month; Half price for up to 5 external IP addresses. We will provide a
detailed report on our findings.
Ask
us for more details.
New
Real-Time Monitoring Services
Hitech
Support is just about to release our new Real-Time Monitoring Service and
give all our customers the opportunity to upgrade their existing Monthly
Maintenance agreements to a more pro-active service. The benefits
include real-time systems health monitoring for servers, network devices,
routers, firewalls, Internet and WAN links. This will allow us to
potentially identify problems at the earliest possible stage and
proactively address issues before they cause network downtime. For
Servers, everything from hard disk space, memory
utilisation
and event logs can be monitored, allowing remediative action to be
scheduled at the earliest possible stage. Ask
us for more details
New
Products Solutions and Technologies
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Easy
to Deploy Secure Remote Access Solution
Remote
Home Office Users, Vendor Support, Network Support, Councilors
wanting remote access, VPNs to 3rd Party Sites… Typical remote
access scenarios that make IPSec VPN installation costly and
complicated. How do we lock down remote access without the hassle of
setting up new tunnels on demand? How do we know who is logging in
and at what time? We cannot trust username and passwords any more.
SSL VPN makes it simple: no client software is required. New
sessions are created with the same level of security and no hassle
for the end user. A token is deployed to each remote user and
registered along with the user’s username and password. User must
log in with Username and enter password with the token’s displayed
number appended to their password. Note: This can also be used for
internal network authentication to reduce the frequency of forcing
users to change their passwords.
Ask us for more
details |
Reminder
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Hitech
Support is a HP Endorsed Supplier
Hitech
Support is a HP Endorsed Supplier, which means that we have access
to a wide range of products, tools and services to keep you up to
date with the latest HP product programs, provide you the latest
product configuration tools, pricing and marketing info, and latest
news about HP. Let us know if you would like us to provide you with
a competitive price for any HP Products including, Servers,
Networking Equipment, Desktops, Workstations, etc.
Ask us for more
details
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Handy
Tips
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The Importance of
Business Grade Internet Services
Internet
downtime can mean lost productivity and missed business
opportunities, thus the importance for highly reliable, business
grade Internet Services. When looking for a new provider, the most
important things you need to consider
are:
·
Speed
·
Reliability
·
Quality
·
Efficiency
·
Security
·
Upgrade
Path
·
Traffic
Prioritisation (QoS)
Ask
for references, do research and you will find a service that is just
right for you. If you are in doubt please call us for
recommendations.
Ask us for more
details |
Next
Release
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-
Real-Time Monitoring Services - Program details
- Patch
management Solutions
- Implementation of cost effective VoIP
technologies to reduce telephony costs
- 1 month to go:
Hitech
Support is a Bronze Sponsor
for
the Civica National User Group Conference at Kingscliff, NSW
15 - 17 October 2006.
- 2 months to go:
Hitech
Support is a Silver Sponsor for the Local Government IT Conference
held at Coffs Harbour 14 - 17
November 2006.
Please
do not hesitate to contact me or John
Wendell on (02) 9686 7220 if we can help you meet
any IT
requirement. |
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