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Hitech
News – First Edition – July 2006
Due
to the increased need to keep up with what is happening in terms of
current problems, new technologies and services, our customers have asked
us to put together a monthly newsletter. This is the very first issue, and
through time, it will provide a great platform to notify our clients of
new and upcoming products and services. Your feedback
is most welcome, and we look forward to receiving your opinions and
questions.
New
Website – New CMS Login
Hitech
Support is launching a new website portal
today
including the
New
CMS Login,
from where you can log support
calls, review and retrieve your account information, and find the latest
about new solutions and services. Visit the website. If you don’t have a login for CMS, then
ask
us for more details.
New
Products Solutions and Technologies
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MDaemon v9
released –
with teething
problems
Alt-N’s
new release of their award-winning MDaemon brings serious
performance improvements, fixes, and increased add-on facilities.
The new release is under extensive testing in our labs, so please
don’t install it before talking to us as we found a few minor issues
in it. We will contact you for updates once the new version is
stable and reliable. Some of the improvements include content filter
and anti-virus processing, and the capability to process many
messages simultaneously rather than one at a time sequentially as in
previous versions.
Ask us for more
details
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Backup
Services
If you
are unable to check the backups yourself (permanently, or
temporarily, i.e., when you are on annual leave for example) then
you can subscribe to our Backup Managed Services. The Backup Managed
Services program sees us checking the backup daily which offers you
peace of mind that this critical component is being looked
after.
Ask us for more
details |
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New
Security Threats
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Wi-Fi drivers open
laptops to hackers
According
to security researchers, hackers can take control of laptops by
Wi-Fi even when the user is not connected to a wireless LAN. The
hack, which exploits bugs in wireless device drivers, will be
demonstrated at the upcoming Black Hat USA 2006 conference.
Ask us for more
details
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Handy
Tips
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Firmware
Updates
Always
make sure that new firmware releases are tested before they are
deployed in production environment. Firmware updates are important
because they contain bug fixes, security patches and quite often
include functionality enhancements. New firmware releases are
sometimes not stable though. Hitech Support always tests them before
rolling them out at customer sites. This process is usually done as
quickly as possible, because outdated firmware on the other hand,
can introduce risks to your systems.
Ask us for more
details |
Next
Release
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New
Real-time Monitoring Service to supplement existing Remote Monthly
Maintenance Service
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New
SonicWALL Spam Appliance
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SonicWALL
Content Filtering Appliance
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Secure
Remote Access |
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